Banfield Appoints First Chief Client Officer April 10, 2024

Banfield Appoints First Chief Client Officer

Banfield Pet Hospital, a leading provider of preventive veterinary care and part of the Mars Veterinary Health family of practices, has named David Sturrus as the practice’s first Chief Client Officer.

Sturrus brings 20 years of experience in customer and growth strategy to the practice, where he’ll join the Senior Leadership Team in unlocking access to care — in hospitals and in communities – to be here for the millions of pets Banfield cares for each year.

“As a passionate pet owner myself, I look forward to having the opportunity to strengthen the client and Associate experience so that we can support pets in new, innovative ways and at all stages of life,” said Sturrus. “This includes enhancing offerings like our signature Optimum Wellness Plan and evolving how and where care is delivered to better meet the needs of pets and the people who love them.”

“As we look to expand our impact to deliver quality care to more pets and more clients, I’m thrilled to welcome David to this newly created role to help transform the partnerships we build with pet owners and our caring hospital teams,” said Mony Iyer, President of Banfield Pet Hospital. “Our enhanced focus on clients is intentional and I’m excited to welcome a leader who brings a breadth of expertise to enable us to strengthen loyalty and engage with clients like never before.”

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