October 4, 2023

Heart + Paw Celebrates 5 Years with Launch of App and Referral Program

Heart + Paw, a multi-service pet care company that has been setting the gold standard in veterinary care since its inception in September 2018, this year marks its 5th anniversary with the introduction of its all-new mobile app and referral program. Designed in-house by Heart + Paw’s team, the app is a testament to the company’s dedication to empowering pet parents to take an active role in their pets’ health. The app offers unparalleled convenience and accessibility, allowing pet parents to manage their pet’s health and wellness from anywhere.

Key features of the app include:

  • Easy Booking: Quickly find nearby Heart + Paw locations, book various services, review upcoming and past appointment details and more. From veterinary care to grooming and dog daycare, all services are seamlessly integrated under one roof and can all be booked via the app.
  • Veterinary and Vaccine Records: Review and download important pet records such as vaccine certificates, weight, lab reports, medications and invoices.
  • Pet Profile: Manage individual profiles for each pet, complete with vital information and the option to upload personal photos for that extra touch of customization.
  • Pet Parent Resources: Easily access Heart + Paw’s extensive blog content, providing answers to common questions that arise throughout every stage of pet parenthood.

“Heart + Paw’s new app is a game-changer for pet parents,” said Dave Lasus, CEO of Heart + Paw. “We understand the deep bond between pets and their families, and our app reflects that understanding. It provides a seamless way for pet parents to access essential pet care services, manage their pet’s health records and stay connected with our team, all from the palm of their hand. It’s an embodiment of our commitment to delivering exceptional care in the most convenient and compassionate way possible.”

A new Referral Program has also been designed to encourage current clients to share their love for Heart + Paw with their friends and build a thriving community within the Heart + Paw family. To facilitate this exciting initiative, Heart + Paw has made significant advancements to its technology and platforms. It has taken into account various considerations, including updates to online booking, the current patient portal and the new mobile app to ensure a seamless and user-friendly experience for both referrers and referees. The program will incentivize current clients and new clients with credits to use during their visits to Heart + Paw.

Heart + Paw’s focus on innovation was further demonstrated with the debut of Heart + Paw, an online portal introduced in late 2022. The portal offers a custom-built platform for immediate access to pets’ medical records and health information. The portal has quickly become an essential resource, with thousands of daily page views and nearly doubled online appointment bookings. Heart + Paw’s app allows clients to access all the functionality of the client portal with even more ease.

To get secure, easy-to-use access to your pet’s health and wellness anywhere, anytime, download the brand-new mobile app on Android or iOS.


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