“The new feature allows pet parents the convenience of shopping online and purchasing their pet essentials from a local shop, supporting their community and workers, all while maintaining appropriate social distancing practices,” said Tricia Nichols, IPP Chief Marketing Officer. “We will continue to find helpful ways to serve our community of pet parents, so that pet wellness is available to them anytime, anywhere.”
Along with the new convenience, IPP added previously unavailable products and in-store inventory to the online shopping portal, ensuring customers have access to more of what their pets need and items available to order for pickup are at their local store. To help ease financial constraints on customers, IPP is offering 10 percent off all buy online, pickup orders through August. Customers also earn rewards points on everything they buy.
As was the case prior to the COVID-19 pandemic, customers have the option to purchase items online and have them delivered straight to their doorstep. IPP also offers autoship subscription services for pet owners to put wellness on repeat.
While IPP has launched this new shopping option for customers, most retail locations remain open across the country as an essential business. To ensure customer safety during the in-store experience, stores have implemented social distancing measures and adjusted hours to 10 a.m.-6 p.m.
To learn more about the new buy online, pickup in store and curbside offering for pet essentials and the 5 Pillars of Pet Wellness™, please visit each retailers’ websites.