May 5, 2020

Lucky & Lady Temporarily Closed

Lucky & Lady, a leading pet boarding facility, will unfortunately be closed for the next several weeks as the company enters ad period of reconstruction and repairs following substantial damage caused by flooding. A water line within the AMC Theater was broken, sending water throughout building 800, our Madison Yards home. The event damaged all businesses in the building.

Lucky & Lady had just re-opened the day before the water event, having closed in mid-March amid urgent social distancing requirements due to the coronavirus outbreak. Business was already forecast to be far less than optimal, but we were intent on keeping team members on the payroll and helping responders to COVID-19 with a new program. Launched last week, Front Liners First, was intended to provide no-cost Beyond Boarding services for those on the front lines of the battle with coronavirus.

The water caused substantial damage to Lucky & Lady’s advanced air purification systems, noise elimination fixtures and to some interior walls. Property remediation crews were on the scene within an hour and the clean-up was well underway by Tuesday afternoon. Early estimates put repairs at four to six weeks, though the true scope of damage is only being realized. Electricity was restored to the building Thursday afternoon.

“We wanted to take care of pets all day, now we need to,” Ryan Deal, President of Lucky & Lady said. “Dogs and cats keep us grounded. They keep life in perspective. We can’t wait to see everyone again.”

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