On March 26, Pet Supplies Plus issued a statement announcing it would open five new stores during the April 7-8 weekend. The stores are expected to open in Winter Park, Florida; Davenport, Iowa; Katy East and Bailey Boswell, Texas and Mount Vernon, Illinois.
“Major retailers are closing because they haven’t given consumers a compelling reason to come to their stores versus ordering online,” said Pet Supplies Plus CEO Chris Rowland. “We have loyal, repeat business because our neighbors truly look forward to the experience we provide them when they walk through our doors. Pet parents shop with their pets not just because it’s convenient, but because they want social interaction for them and their pets. You can’t get that by shopping online,” Rowland said.
The Winter Park, Florida location will have a community room, meeting space for neighbors (customers) to host birthday parties, adoption events or community group meetings. In addition, Pet Supplies Plus will also offer the convenience of e-commerce with its ‘You Click. We Fetch’ order online and in-store pickup program, currently being tested in multiple locations.
Pet Supplies Plus is expected to open 50 new stores in 2018.