On Oct. 10, 2018 Petco announced it had appointed Michelle Bonfilio as the company’s Chief Human Resources Officer (CHRO). The appointment comes at a time when the company has to rely on an engaged, empowered and fulfilled workforce for its success.
“Our knowledgeable, pet-loving employees (partners) are this company’s single greatest asset and a key differentiator for our business,” said Petco CEO Ron Coughlin. “Michelle is known for developing progressive HR strategies and fostering diverse, cohesive, high-impact cultures that promote both employee engagement and business success. I’m excited to welcome her to our leadership team and confident her point of view will be invaluable as we work to further tap into our team’s distinctive passion and unlock Petco’s full potential,” Coughlin said.
Bonfilio, who has more than 20 years of experience translating business objectives into comprehensive HR strategies and initiatives that drive transformational growth, will be responsible for driving a people-first HR strategy that is grounded in the company’s vision and values, and directly correlated to Petco’s business roadmap.
“As a pet parent myself, I share the passion and dedication that Petco partners have for animals — an attribute that’s inherent to the company’s long history and a powerful driver of the brand’s success,” said Bonfilio. “I look forward to helping this team harness that passion to fuel ongoing success and a culture that allows all of us to achieve both individual and collective objectives,” she said.
Bonfilio has a bachelor’s degree in psychology from the University of California. She will be based at the company’s National Support center in San Diego and will report directly to Coughlin, beginning on Oct. 22.