Petriage Expands its Veterinary Services to Introduce Integrated Pet Curbside Check-in, 24/7 Live Triage Consultation and Simplified Billing

With a vast majority of veterinarians reporting they’re burnt out from Covid-19-related stress, Petriage is expanding and streamlining its services to provide vet practices with the digital tools they need to prosper.

The rapidly growing B2B pet health technology company – whose unique online pet symptom checker last month received the industry-first patent for its vet-validated teletriage tool – announced new services designed to make vet practices more efficient for practitioners, clinic staffs and pet parents, at a time when safety and convenience are top priorities. They include:

• Petriage Curbside, which simplifies the check-in and check-out processes for pet owners at curbside of a vet clinic while improving its workflow, freeing up phone lines and streamlining client communication via customizable forms and contactless payment, even for clients without a Petriage account.
• Petriage Live, an optional phone-based consultative triage service that provides trusted advice to pet owners any time from a team of dedicated licensed veterinary nurses and veterinarians, following a pet owner’s use of Petriage’s AI-driven symptom checker. The remote consultations mean a clinic’s veterinarians no longer have to be on-call 24/7 to provide personalized service.
• A two-tier subscription platform for vet practices that consolidates Petriage’s previous three-tier system and enables vets to more cost-effectively incorporate telemedicine and strengthen their relationship with pet owners.

“Our mission is to offer an integrated approach to veterinary care that gives vets more flexibility and efficiency and pet owners a one-stop destination that fulfills their pet-care needs,” said Petriage CEO Joe Coury. “These additional offerings and other innovative telehealth technologies and services we’re developing, including wearables and enhanced data analytics capabilities, will deepen the trust between pet owners and their vets and improve vets’ quality of life and practice effectiveness, at a time when practices are under immense stress.”