September 9, 2020

PetSmart Announces Partnership with DoorDash to Offer Same-Day Delivery

PetSmart, the leading pet specialty retailer, is making it even easier and faster for Fido to get his favorite dog food. Starting this week, PetSmart will offer on-demand delivery service across more than 1,400 of its store locations nationwide, powered exclusively through DoorDash, the nation’s leading last-mile logistics platform.

Through PetSmart’s partnership with DoorDash Drive—its fulfillment platform that powers direct delivery for any business—PetSmart stores will now be able to provide on-demand, same day delivery fulfilled by DoorDash. Shoppers can place their orders for same-day delivery on PetSmart.com now and via the PetSmart mobile app later this week. These new options give pet parents even more convenient ways to stock up on their favorite essentials.

“We understand our customers need many different shopping options during this time, so ensuring they can make those purchases however they need is important to us,” Will Smith, SVP and CMO of PetSmart said. “We’re pleased to partner with DoorDash, together providing pet parents with an even more accessible shopping experience.”

“The pandemic has pulled the future forward for retail, where changes that once might have taken three years have instead happened in three months,” Casey North, Vice President of DoorDash Drive said. “We’re thrilled to partner with PetSmart, marking our entry into the pet retail space, to power their store-to-door delivery experience and provide pet owners with the animal essentials they need on demand.”

In addition to offering customers a wide selection of products and unique pet services like training, pet grooming, boarding, Doggie Day Camp and in-store pet adoptions, PetSmart also offers thousands of products online. From pet food, toys and treats to Halloween costumes, habitats and supplements, pet parents can find everything they need for the lifetime care of their pets on petsmart.com.

Customers can try same day delivery of their PetSmart orders for free through September 20, 2020. PetSmart delivery will be contactless, enabling the Dasher to leave the order in a safe, secure location designated by the customer.

For more information about PetSmart deliveries via DoorDash, visit petsmart.com.

 

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