July 8, 2026
RAWZ Introduces New Best Practices Resource for Independent Pet Retailers
New Toolkit Provides Actionable Strategies Focused on Customer Service, Education, Merchandising and Community Engagement
RAWZ Natural Pet Food, a family-owned company dedicated to improving the lives of pets through minimally processed, nutritionally exceptional recipes, has released its new Best Practices for Independent Retailers resource and Retail Opportunity Checklist to help pet specialty retailers elevate the customer experience, increase engagement and drive long-term growth in an increasingly competitive marketplace.
According to RAWZ, today’s leading independent pet retailers differentiate themselves through exceptional customer service, personalized nutritional guidance and community-focused experiences that keep pet parents engaged and coming back. The resource shares business-building strategies to help pet specialty retailers attract more shoppers, increase sales and create memorable in-store experiences, with guidance covering staff training, merchandising, events, loyalty programs, nutrition consultations and digital marketing opportunities.
“Independent pet retailers continue to play a critical role in helping pet families make informed nutritional decisions while fostering strong community connections,” said Jim Scott, Co-Founder of RAWZ Natural Pet Food. “Our Best Practices for Independent Retailers resource shares practical ideas retailers can adapt to strengthen their business, generate store traffic and support long-term success.”
By combining nutritional expertise, personalized service and engaging shopping experiences, neighborhood pet stores can continue to deepen their role as trusted resources for pet parents while creating lasting relationships with pet parents and positioning themselves for continued success, according to RAWZ.
Retail partners can access the Best Practices for Independent Retailers resource and Retail Opportunity Checklist at RAWZNaturalPetFood.com/resources.
About RAWZ Natural Pet Food
RAWZ is a third-generation, family-owned business dedicated to improving the lives of pets through minimally processed nutritionally exceptional recipes. The founders believe in the meaningful impact pets have on our lives, which is why they created The RAWZ Fund®. Through this initiative, they donate 100% of profits (after taxes and reserves) to four main causes: cat and dog rescues, providing service dogs, and supporting spinal cord injury and traumatic brain injury causes. To date, RAWZ has donated over $4.15 million to initiatives that support these causes, reaffirming the founding family’s commitment to positively impacting the lives of pets, people, and communities. To learn more, please visit RAWZNaturalPetFood.com.